Welcome!
You already have a MultiSport card! Now let’s see what the card has to offer.
1900+ locations across Czechia
270+ activity types
How does the card work?
Unlike traditional season tickets, MultiSportka allows you to visit any facility in our partner network in the Czech Republic and Slovakia. The card can be used for one entry per day, twice a day to ride a bike from Nextbike or Rekola and once every six months to use the InBody body measurement.
Where can you use the card?
In our network you will find over 2700 sports and relaxation facilities throughout the Czech and Slovak Republic. You can discover a new super gym or your favourite sauna in the My Multisport app or on our interactive map. You can also find all the important information for each facility, such as opening hours, MultiSport support, etc.
You can also use the card in summer
You’re telling yourself you’re not gonna use the card this summer? Wrong! With the MultiSport card you can visit various swimming pools, castles, castles, bobsleigh tracks and do other sightseeing and fun activities.
Download the card to your mobile
You don’t want to physically carry the card? That’s why we have the My MultiSport app, where you simply activate your virtual card and you won’t need the plastic one anymore. There’s also a map in the app for discovering new favourite facilities.
- You don’t need a plastic card
- You don’t need any ID
- Everything is faster
Get extra rewards!
For our users, we have the My MultiSport platform where, in addition to additional online classes, you can also find discounts with our partners who also have your healthy lifestyle in mind!
Frequently Asked Questions
The MultiSport Card is a leisure time employee benefit that allows you to have one free or discounted entry to a network of recreational and sports facilities throughout the Czech Republic and try out a diverse range of activities. In addition to the standard entry, you can ride shared bikes twice a day for 60 minutes and measure yourself once every 6 months using the InBody device. The card can also be used in Slovakia.
MultiSport offers employers a long-term solution on how to motivate employees for regular workouts and relaxation. The main product is an employee benefit, the MultiSport Card, which allows your employees to enjoy one free entry every day within our network of sports and recreational facilities in the Czech Republic and Slovakia. MultiSport also provides many educational, preventive healthcare, entertaining and caring workshops or events. For more information, please refer to the employer section.
It is exclusively an employee benefit that you can obtain only through your employer. In case your employer does not offer this benefit yet, recommend him / her to us through this form. Our sales department will then contact your employer with details of potential cooperation.
The MultiSport Card is active from the validity date stated on the back of the card. Just familiarize yourself with the terms of use and then choose where to go! Always present your MultiSport Card together with an identification card with a photograph upon entering the facilities.
It is a unique network that operates based on collaboration with the best sports and recreational facilities in the Czech Republic and Slovakia. It connects MultiSport Card users with the available offerings on the market.
With the MultiSport Card, you have the opportunity to enjoy one free entry per day and choose from a diverse range of activities.
We are constantly expanding our partner network and would appreciate any recommendation of your favorite facilities.
My MultiSport is a platform that allows you to enjoy even more benefits with your MultiSport Card. Online workouts for adults and children, themed articles and enticing rewards. Register your MultiSport Card at my.multisport.cz to take advantage of the benefits.
Among our services, we also provide tailor-made events. We will energize and educate you and your company through specially prepared Health Days, workshops, team buildings, and other activities focused on health prevention and work-life balance. Employees can thus bond more as a team in an informal atmosphere, enabling better communication and collaboration.
Follow our social networks
It’s been a while since a newspaper headline screamed at us, “MultiSport is getting more expensive, people will stop exercising!” We wiped the sweat from our brow and decided to counterattack, armed with bulletproof arguments and the personal experiences of our clients.
It must be said that for many years we kept the price of the card the same and sort of turned a blind eye to what was happening “out there”. Unfortunately, inflation and ever fatter utility bills and rents have not escaped the fitness & wellness sector. And so came the long-delayed increase in MultiSport prices and with it an understandable wave of questions from their users. Is it still worth it?
And because no question should go unanswered, we set out (probably for the first time ever) to write an article about what we and our long-time clients see as the value of MultiSport.
The MultiSport pays off and the exercise hasn’t stopped!
If I have a MultiSport, what am I actually paying for?
The MultiSport card is a unique product on the Czech market, which has one goal since its inception: To make you feel better. But the card is just the beginning. We are committed to bringing you new experiences and opportunities for activity and relaxation, so we are constantly expanding our partner network, writing articles in collaboration with experts, making videos or going to castles and castles with you in the summer.
MultiSport will arrange
1.
Entrance to the sport or relaxation centre
For every single entry to a gym, swimming pool or sauna, we send money to the partner venue, which thanks to us has a stable clientele and cash flow. We currently have more than 1,900 such places in our partner network. The most popular ones register tens to hundreds of thousands of entries per month with the MultiSport card.
2.
The possibility to choose something different every day
Every year, our MultiSport Index research shows that MultiSport card users not only play sports more often than the rest of the population, but also like to rotate between multiple activities. It’s trying different sports without having to go to the commitment of a membership that our clients praise the most. “What our employees appreciate most about Multisport is the wide range of activities and the freedom to join fitness centres without having to buy memberships or passes. The most used are the entrances to the gym, group exercise classes, but also relaxation in the wellness centers. Team building or meeting friends for bowling or laser games cannot be omitted either,” shared Linda Púšová, Junior HR Generalist from Kiwi.com.
3.
Health and better mood (not only) at work
For 83% of employees, well-being at work is as important as their salary. When employers invest in physical activity and wellness for their employees, it pays off not only in recruitment, but also in fewer sick days taken or overall higher productivity of individual teams.
“As the largest primary care provider in the country, we understand the importance of a healthy lifestyle and, in particular, the role that regular exercise plays in maintaining physical and mental health. We believe that employees who are healthy and happy are more productive and have a positive impact on the work environment. Thus, the MultiSport card is not just a benefit, but above all an investment in the health and well-being of our employees,” says Pavla Preissová from MOJE AMBULANCE a.s.
“We offer the Multisport card to our employees mainly because of work-life balance. By being more of an IT company, we wanted to provide employees with the possibility of various leisure activities that would focus on physical activity,” adds Linda Púšová from Kiwi.com.
4.
The possibility to use shared bikes
In addition to access to the selected sports venue, you can take advantage of up to two one-hour rides on shared Rekola or nextbike bikes every day with MultiSport. Not only is this another way for you to get some extra exercise into your day, but you’ll be contributing to cleaner air in the city.
5.
Unlimited access to
My MultiSport platform
With your MultiSport card, you also get unlimited access to our online platform My MultiSport, where you can get discounts from our partners, try various well-being apps for free or work out at home with one of our exercise videos.
With MultiSport you also have the opportunity to take advantage of free body diagnostics twice a year using the InBody device. In My MultiSport we have prepared a series of videos in cooperation with nutrition therapist Šárka Knížková, in which we show you how to read the data from InBody correctly and, most importantly, how to use it for a healthier life.
Is it worth it then?
Especially in larger cities, one-off entry fees have jumped by tens of percent in recent years. It’s not uncommon for one group class in Prague to cost 300 CZK or more, which can be a real barrier to incorporating movement into your life. The option of a membership or season pass is usually more cost-effective compared to one-off entries, but it is tied to one particular venue, which may not suit everyone.
In contrast, a MultiSport membership gives you the freedom to choose from a range of sports venues and if you use it regularly, it’s simple maths. “Employees are asking for the MultiSport card benefit themselves. It is used by keen sports people as well as those who don’t go on a regular basis. Employees appreciate using the card for swimming pools, especially in summer, when it pays not to disturb the card,” explains Eva Bláhová from IMOS Brno, a.s.
“I like variety and it suits me to change sports facilities and try new ones. Our employer contributes half of the price of the MultiSport card, which is really good money,” one of the respondents to the MultiSport Index 2023 survey told us. The employer’s contribution is another great way to make sport even more accessible and to support the health and satisfaction of employees. Half of our clients choose the route of so-called co-funding or even full funding of MultiSport, and we know from long-term experience that this is definitely a fair and sustainable route.
“As a company, we perceive that regular exercise increases the overall resistance of the body and has a positive effect on the immunity and health of our employees. For this reason, we contribute to the promotion of the health style of our employees, as the physical stress at work and in private life makes people feel less tired and have a more positive outlook on the world with regular exercise,” adds Petra Chybidziurova, Head of HR Working at Hyundai Transys Czech, s.r.o.
Do you also want
to feel better?
Ask your employer if they offer MultiSport as part of their employee benefits. If not, let us know and we’ll try to change it.
Did you know we also offer MultiSport for students?
It allows college students to take 4 visits to a selected sports venue, plus 4 rides on shared bikes, allowing them to spend their student years moving more.
The Student MultiSport Card
Get active and take a break from school for a while. With the Student Multisport Card you can work out at the gym or in the pilates class, swim in the pool, ride the shared bikes or maybe discover a new favorite sport. You can manage your registration online and load the card onto your phone.
The Student MultiSport Card gives you
4 free entries per month
to a wide network
of sports facilities.
4 rides on
a Rekola or Next bike
per month
The full access
to the My MultiSport
platform
Price
399 CZK/month or 349 CZK/month for students from the partner schools
3 reasons for the Student Multisport Card
Choose activities based
on your mood
With the MultiSport Card you can discover the new activities and interesting places. Take a look at our interactive map, set the “Student” tab filter and then choose where to go tomorrow.
No unnecessary
commitments
You can register and purchase the MultiSport Card online in just a few clicks. We are not big on commitments, you can always cancel your registration by the 25th day of the month for the following month.
Rewards in
My Multisport
There are plenty of rewards waiting for you in the form of discounts, inspirational reading or even the online exercise videos. So you can stretch your body at home and on the go.
Choose your school and arrange your MultiSport Card
Partner schools
Do You Want to know more information?
Or you’re trying to register and your school email doesn’t work?
I want to recommend
Special workshops
Have you gone for a run with your team, climbed a wall or competed in a friendly paintball tournament? If you feel that nothing surprises you in team-building activities anymore, explore our range of special workshops. We’ll toughen up, demonstrate the basics of self-defence or talk about the principles of investing. Check out MultiSport’s nourishment of body and spirit.
What topics can we do
Financial Literacy
How to Invest Correctly
Irrational Behaviour in Personal Finance
Basics of Self-defence
Core/DNS Activation
Facial Yoga
Meditation Techniques
Hardening
Ecology
The Family Comfort
Workshop: the Path to Longevity
We will organize a Health Day for you, which your people will talk about
Medical activities
A healthy lifestyle is not just about fitness and sculpted muscles. In order to have a good foundation that you can build on in other sports, focus first on the functionality of your body. As part of our health activities we can measure your muscles, fats or minerals in your body, arrange a blood vessel examination, a relaxing massage or guide you through the principles of good breathing to relieve stress.
What topics can we do
Ergonomics in the Workplace
Compensatory Exercises
Healthy Back
Body Composition Measurement
Massage
Consultation with a Physiotherapist
Breast and Testicular Cancer Prevention Workshop
Spirometry
Personal Fitness Consultations
Healthy Breathing
The Dioptric Eye Examination
The Examination of Moles by a Dermatologist
Blood Pressure and Saturation Measurement
Adult Resuscitat
Emergency First Aid
Vascular Examination
Foot Diagnostics
Experiential First Aid
Taping Methods
Functional Hand/Foot
Measurement and Evaluation of the Body Composition by a Nutritional Therapist
Consultation with a Nutritional Therapist
Body Composition Measurement and the Consultation with a Nutritional Therapist
We will organize a Health Day for you, which your people will talk about
Sports acitivities
Shall we get it on? Tell us what your team enjoys, and we’ll tailor a program just for you. We’ll greet the sun on a yoga mat in the park, burn calories with intense HIIT workouts or dive into the secrets of healthy and effective running. It’s up to you and your wishes.
What lessons we can do
Yoga
Exercising with Thera-band
Exercise with Rollers
Workout with our Own Weight
Problem Areas
Core Training
HIIT/Tabata
Full Body Training
Efficient and Healthy Running
How to cycle
Zumba
We will organize a Health Day for you, which your people will talk about
Autumn has arrived accompanied by sunshine and record temperatures. Everyone experiences this season in their own way, but all of us with a MultiSport Card, we can make it even more enjoyable. A rich selection of activities in partner facilities, from gyms to wellness centers across the country, offers plenty of opportunities to overcome the increasingly shorter days. A trip with the family to a castle or aquapark can certainly bring joy. And if you don’t feel like going out, explore our video library on My MultiSport, where you can work out from the comfort of your home.
When the morning run in the park is no longer lit by the sun but by the streetlights, it may be time to look for a gym that you might have on your way to work. The comfort of a well-equipped gym is very favorable for maintaining a healthy physical condition. Solitary individuals as well as lovers of group strength trainings will certainly appreciate the many options offered by the MultiSport partner network.
If you want to do something for your immunity so you don’t spend the end of the year under a blanket, we recommend visiting some of our partner saunas and wellness centers. Your body will not only warm up and relax, but when following the right procedure, it will also gain the necessary strength to face the challenges of chilly weather.
However, when the sky clears and there are no clouds in sight, take the opportunity to go on a trip with MultiSport to one of our castles or chateaus. Such a hike to the top of a tower or a long guided tour can easily be considered as cardio. You will learn something new and you can also take your family with you.
More and more people are adding regular swimming to their routine. It is an ideal activity for working out the whole body and improving blood circulation. Just choose one of the pools from our map and head out as well. And if you’re one of those who seek water more for fun, slide down in the water park! You can also take your children with you if you like.
If you rather stay dry, try yoga for example. This ancient activity brings balance to the body and soul for many people around the world. And if you have any doubts about whether this workout is right for you, watch the videos from the First Lesson series, where Kuba from MultiSport advises on how to start. You will learn, among other things, that yoga is truly for everyone.
There are many videos to choose from on the My MultiSport platform. You can learn something interesting from them, like in the aforementioned First Lesson or even work out with one of the coaches. You can read interesting facts, tips for new activities or articles about healthy eating in the blog. However, the most popular section is the rewards section, where we regularly add various discounts. For example, now you can get your customized vitamins most advantageously, take tests for a better understanding of your body or enjoy a month of computer games for free.
At the same time, it is still possible to redeem existing rewards on My MultiSport, such as the 5% discount on the Aktin.cz e-shop. You will have better control over your mental health with an annual premium membership in the VOS Health app. And because fortune favors the prepared ones, we also have a discount on home, vehicle or health insurance with Pillow.
Don’t forget that even in autumn, with MultiSport, you can ride shared bikes from nextbike or Rekola, even if you’ve already had a workout that day. Because a bike ride through an autumn city, that’s a romance not easily beatable. And you’re also doing something for your body!
Card Usage Terms
MultiSport FKSP Card
Employee benefit
One free entry to the network of partner facilities in the Czech Republic and Slovakia every day at mapa.multisport.cz
In addition to the standard entry – 2 daily bike-sharing, 2 annual InBody body composition measurements
Option for up to 4 companion cards
The card cannot be used for activities with a surcharge
Access to my.multisport.cz
Complete Terms
1. Basic Terminology
1.1. MultiSport FKSP Card: a non-transferable identifier that is linked to a specific person in the form of an employee or an accompanying person of an employee (hereinafter referred to as the “Card”). The Card may be plastic or virtual. The Virtual MultiSport Card is only valid when presented in the official My MultiSport application.
1.2. Card User: a natural person using the Card entitled to use all services of the Partner specified in the contract concluded between the Partner and MultiSport Benefit, s.r.o. If the term “User” is used in the Terms and Conditions, it means the Employee and/or the Accompanying Person (hereinafter referred to as “User”).
1.3.Employer: an entity which, on the basis of a contract with MultiSport Benefit, s.r.o., enables the use of the MultiSport Programme by its Employees and their family members / Accompanying Persons and Children. It manages the Cultural and Social Needs Fund.
1.4. Partner: a company providing sports and relaxation services.
1.5. Partner Network: Partners, who accept the Card. The current list of Partners accepting the Card is available at https://mapa.multisport.cz.
1.6. Partner Facility: spaces in which the Partner provides MultiSport Card Users with sports and relaxation services.
1.7. Card Provider: MultiSport Benefit s.r.o company
2. Conditions of Card Usage
2.1 MultiSport Card
2.1.1 The Card can only be obtained through the Employer via the company MultiSport Benefit Ltd.
2.1.2 The dates and method of Card orders are governed by contractual agreements between the Employer and MultiSport Benefit Ltd.
2.1.3 The Card is issued in the name of the individual is non-transferable and must not be made accessible to other individuals.
2.1.4 Any changes to the appearance of the Card are prohibited.
2.1.5 Loss, destruction or theft of the Card must be reported immediately to the person responsible for contact with the Card Provider at the User’s company (most often in the personnel/HR department). If a Card that was previously reported lost is found, it must be sent to the Card Provider or handed over to the person responsible for contact with the Card Provider at the User’s company.
2.1.6 The Card is the property of the Card Provider, who has the right to request the return of the Card if the User violates the conditions of Card usage (hereinafter referred to as “conditions”). The Provider also reserves the right to refuse the issuance of the Card to such a User in the future. Information about the violation of the conditions will be sent to the Employer.
2.1.7 When ordering the Card, the User declares that they have familiarized themselves with the current conditions and unconditionally accepts them.
2.1.8 The User has the option to request the issuance of one companion card for a close person over 15 years old and up to three children’s cards for children up to 15 years old. By canceling the employee card, the User loses the right to companion and children’s cards. The same rule applies to the issuance of cards, where without an employee card, companion cards cannot be issued.
2.2 Card Usage
2.2.1. The card can be used every day for one free entry to the Partner Network. On the same day, the User can use 2 rides on a mechanical bike within Bike-sharing with Rekola and nextbike services. At the same time, the User can use the InBody device measurement, to which they are entitled once per calendar half-year (from 01/01 to 30/06 and from 01/07 to 31/12), i.e., 2 times a year. On the day when the User uses InBody at the Partner, he / she is also entitled to one more entry to the same or another Partner’s facility within the Partner Network.
2.2.2. Only Partners who have the note “additional payment required” in the details of the Partner’s Facility on the website will be charged an additional fee – mapa.multisport.cz.
2.2.3. The card can be used for one-time entries to Partner facilities. However, the card can not be used for courses organized by Partners. It can not be used to pay for other activities, except for the Partners mentioned in section 2.2.2, conditions. The card can only be used for activities listed on the Partner Object’s website – mapa.multisport.cz.
2.2.4. The card can not be used to purchase goods or services offered within the Partner Object (e.g., cosmetic services, tanning beds, massages, manicures, pedicures, protein drinks, bars, etc.).
2.2.5. Before using services with the plastic MultiSport Card at the Partner Object, the user is required to present the card and identification at the reception and confirm their visit with a signature (if required). The card is valid only upon presenting a personal document with a name and photograph (ID card, driver’s license, company ID, etc.). Before using services with the virtual MultiSport Card at the Partner Object, the User must, in case of an unverified photo in the My MultiSport app, present an identification document with a name and photograph (ID card, driver’s license, company ID, etc.) and confirm their visit with a signature (if required). In case of a verified photo, the user is only verified by the approved photo in the My MultiSport app. Scans of the card’s barcode in a mobile app or on a mobile phone or copied cards are not considered valid.
2.2.6. The user is required to sign legibly on the visit forms located at the Partner’s facility reception (if required).
2.2.7. In case of renting a tennis court for 2 to 4 people, where at least 2 people own the card, the court is free for 1 hour (60 minutes). If only one person owns the card, the other persons pay the remainder, i.e., ½ of the court directly to the partner according to their price list. In the case of renting a beach volleyball court, one card equals ¼ of the court price per hour. If there are fewer than four cards in the group, the remaining persons pay the Partner directly according to their price list. In the case of renting a bowling lane, one card equals ¼ of the lane price per hour.
2.2.8. The user is obliged to adhere to the regulations of the partner’s facility in which they are located. The regulations of the partner’s facility always take precedence over these conditions.
2.2.9. Services can be used during the operating hours of the partner’s facility (unless other restrictions are specified on the partner Object’s website details).
2.2.10. For the satisfaction of users, we recommend prior telephone contact with the partner for the purpose of reserving available slots (e.g., for group classes or InBody) and specifying the options and conditions for using the services.
2.2.11. All information related to the availability of services can be obtained from the hotline number +420 220 188 700.
2.2.12. The Cardholder is entitled to use services within the my.multisport.cz platform.
2.3 Fraud Prevention Measures
2.3.1. The provider of the card’s employee (controller) or an authorized employee of the partner are entitled to verify the user’s identity by inspecting their personal document and to confiscate a card being used in violation of its purpose and these conditions.
2.3.2. Trading or any form of distribution of cards without the consent of the card Provider is prohibited.
2.3.3. It is prohibited to use the card outside of the time period for which it was issued.
3. Final Provisions
3.1. The card provider reserves the right to make any changes to the current conditions.
3.2. The user may suspend the validity of the card indefinitely, only for serious health reasons. The request to suspend the user’s card must be reported to the card provider by the relevant employee of the personnel department of the employer no later than the last day of the calendar month. The card’s validity is then suspended from the 1st day of the following calendar month.
3.3. The user may cancel the card at any time by requesting it through the HR department of the employer, no later than the order deadline for the following month. Once the user exits the MultiSport program, they can rejoin it and reorder the card no earlier than 6 months from the date of card cancellation.
3.4. For all information related to ordering services or the availability of services, please contact your personnel department. More information can be obtained from the hotline number +420 220 188 700.
Interested in More Information?
Contact Us
Card Usage Terms
MultiSport Kids Card
The card can be purchased in conjunction with an employee card
For users up to 15 years of age
One free entry to the network of partner facilities in the Czech Republic and Slovakia every day at mapa.multisport.cz
In addition to the standard entry – 2 daily bike-sharing, 2 annual InBody body composition measurements
Complete Terms
1. Basic Terminology
1.1. MultiSport Kids Card: a non-transferable identifier that is linked to a specific person in the form of the Employee’s child (hereinafter referred to as the “Card”). The Card can only be obtained as a companion Card to the Employee Card. The Card may only be plastic.
1.2. Card User: a child (until the end of the calendar month in which he/she reaches 15 years of age) using the Card entitled to use the services of the Partner specified in the contract concluded between the Partner and MultiSport Benefit, s.r.o. If the term “User” is used in the Terms and Conditions, it means the Child (hereinafter referred to as “User”).
1.3. Employer: an entity, that based on an agreement with MultiSport Benefit Ltd., enables its employees and their family members / accompanying people and children to use the MultiSport Program.
1.4. Partner: a company providing sports and relaxation services.
1.5. Partner Network: Partners, who accept the Card. The current list of Partners accepting the Card is available at https://mapa.multisport.cz.
1.6. Partner Facility: spaces in which the Partner provides MultiSport Card Users with sports and relaxation services.
1.7. Card Provider: MultiSport Benefit s.r.o company
2. Conditions of Card Usage
2.1 MultiSport Card
2.1.1 The Card can only be obtained through the Employer via the company MultiSport Benefit Ltd.
2.1.2 The dates and method of Card orders are governed by contractual agreements between the Employer and MultiSport Benefit Ltd.
2.1.3 The Card is issued in the name of the individual is non-transferable and must not be made accessible to other individuals.
2.1.4 Any changes to the appearance of the Card are prohibited.
2.1.5 Loss, destruction or theft of the Card must be reported immediately to the person responsible for contact with the Card Provider at the User’s company (most often in the personnel/HR department). If a Card that was previously reported lost is found, it must be sent to the Card Provider or handed over to the person responsible for contact with the Card Provider at the User’s company.
2.1.6 The Card is the property of the Card Provider, who has the right to request the return of the Card if the User violates the conditions of Card usage (hereinafter referred to as “conditions”). The Provider also reserves the right to refuse the issuance of the Card to such a User in the future. Information about the violation of the conditions will be sent to the Employer.
2.1.7 When ordering the Card, the User declares that they have familiarized themselves with the current conditions and unconditionally accepts them.
2.1.8 The User has the option to request the issuance of one companion card for a close person over 15 years old and up to three children’s cards for children up to 15 years old. By canceling the employee card, the User loses the right to companion and children’s cards. The same rule applies to the issuance of cards, where without an employee card, companion cards cannot be issued.
2.2 Card Usage
2.2.1. The card can be used every day for one free entry to the Partner Network. On the same day, the User can use 2 rides on a mechanical bike within Bike-sharing with Rekola and nextbike services. At the same time, the User can use the InBody device measurement, to which they are entitled once per calendar half-year (from 01/01 to 30/06 and from 01/07 to 31/12), i.e., 2 times a year. On the day when the User uses InBody at the Partner, he / she is also entitled to one more entry to the same or another Partner’s facility within the Partner Network.
2.2.2. Only Partners who have the note “additional payment required” in the details of the Partner’s Facility on the website will be charged an additional fee – mapa.multisport.cz.
2.2.3. The card can be used for one-time entries to Partner facilities. However, the card can not be used for courses organized by Partners. It can not be used to pay for other activities, except for the Partners mentioned in section 2.2.2, conditions. The card can only be used for activities listed on the Partner Object’s website – mapa.multisport.cz.
2.2.4. The card can not be used to purchase goods or services offered within the Partner Object (e.g., cosmetic services, tanning beds, massages, manicures, pedicures, protein drinks, bars, etc.).
2.2.5. Before using services with the plastic MultiSport Card at the Partner Object, the user is required to present the card and identification at the reception and confirm their visit with a signature (if required). The card is valid only upon presenting a personal document with a name and photograph (ID card, driver’s license, company ID, etc.). Before using services with the virtual MultiSport Card at the Partner Object, the User must, in case of an unverified photo in the My MultiSport app, present an identification document with a name and photograph (ID card, driver’s license, company ID, etc.) and confirm their visit with a signature (if required). In case of a verified photo, the user is only verified by the approved photo in the My MultiSport app. Scans of the card’s barcode in a mobile app or on a mobile phone or copied cards are not considered valid.
2.2.6. The user is required to sign legibly on the visit forms located at the Partner’s facility reception (if required).
2.2.7. In case of renting a tennis court for 2 to 4 people, where at least 2 people own the card, the court is free for 1 hour (60 minutes). If only one person owns the card, the other persons pay the remainder, i.e., ½ of the court directly to the partner according to their price list. In the case of renting a beach volleyball court, one card equals ¼ of the court price per hour. If there are fewer than four cards in the group, the remaining persons pay the Partner directly according to their price list. In the case of renting a bowling lane, one card equals ¼ of the lane price per hour.
2.2.8. The user is obliged to adhere to the regulations of the partner’s facility in which they are located. The regulations of the partner’s facility always take precedence over these conditions.
2.2.9. Services can be used during the operating hours of the partner’s facility (unless other restrictions are specified on the partner Object’s website details).
2.2.10. For the satisfaction of users, we recommend prior telephone contact with the partner for the purpose of reserving available slots (e.g., for group classes or InBody) and specifying the options and conditions for using the services.
2.2.11. All information related to the availability of services can be obtained from the hotline number +420 220 188 700.
2.2.12. The Cardholder is entitled to use services within the my.multisport.cz platform.
2.3 Fraud Prevention Measures
2.3.1. The provider of the card’s employee (controller) or an authorized employee of the partner are entitled to verify the user’s identity by inspecting their personal document and to confiscate a card being used in violation of its purpose and these conditions.
2.3.2. Trading or any form of distribution of cards without the consent of the card Provider is prohibited.
2.3.3. It is prohibited to use the card outside of the time period for which it was issued.
3. Final Provisions
3.1. The card provider reserves the right to make any changes to the current conditions.
3.2. The user may suspend the validity of the card indefinitely, only for serious health reasons. The request to suspend the user’s card must be reported to the card provider by the relevant employee of the personnel department of the employer no later than the last day of the calendar month. The card’s validity is then suspended from the 1st day of the following calendar month.
3.3. The user may cancel the card at any time by requesting it through the HR department of the employer, no later than the order deadline for the following month. Once the user exits the MultiSport program, they can rejoin it and reorder the card no earlier than 6 months from the date of card cancellation.
3.4. For all information related to ordering services or the availability of services, please contact your personnel department. More information can be obtained from the hotline number +420 220 188 700.
Interested in More Information?
Contact Us
Personal data protection
1. GENERAL INFORMATION
Information about us
The company MultiSport Benefit, s.r.o., with the registered office Lomnického 1705/9, Prague 4, Post Code 140 00, Company ID: 24715298, registered in the Commercial Register administered by the Municipal Court in Prague, section C 168281 (hereinafter refferd to as “MultiSport”, “we”, “us“, „Company“ or „Controller“) takes personal data protection very seriously. We therefore take all care to ensure that your personal data is processed in accordance with the applicable Czech law, including Act. No. 110/2019 Coll, on the processing of personal data, as amended ( hereinafter referred to as “ Act”) and EU regulation, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and on repealing Directive 95/46/EC (General Regulation on the protection of personal data) (hereinafter “Directive“), and, where applicable, other releevant laws and regulations if they apply to a specific area of processing.
How can you contact us to get more information about your personal data processing?
If this Privacy Policy does not provide answers to your questions about the protection of your personal data, you may contact us using any of the following ways:
- By a letter sent to the address Multisport Benefit, s.r.o., Lomnického 1705/9, Prague 4, Post Code 140 00, mark an envelope with “Personal Data”
- By e-mail sent to the address dpo@multisport.cz
- by phone at +420 220 188 700
The above contact details can also be used for the potential exercise of your rights as a personal data subject vis-à-vis our company and further if you wish to withdraw your consent to the processing of your personal data granted to our company
What is the purpose of this document?
This document (hereinafter the “Privacy Policy“) provides the legal basis for our processing of personal data, rules on the collection, use and other processing operations performed. The intent of the Privacy Policy is also to inform you of your rights in relation to the personal data we process. The Company uses your personal data for the purposes set out in this Privacy Policy and, if applicable, for other purposes not listed here, which will be disclosed to you in individual cases.
Whom is the information contained in this document provided?
This document is determined for the following persons:
- Our clients, partners and other natural or legal persons cooperating with us, including cases when cooperation has not yet been formally established (potential clients, partners and other collaborators) and in the event when cooperation has already been terminated (former clients, partners and other cooperating persons), as well as for members of the statutory bodies, employees and other representatives of these persons;
- Job applicants in our company;
- MULTISPORT card users;
- Visitors to our websites;
- Other persons not listed above whose personal data will be processed by our company.
What are personal data?
Personal data means any information about an identified or identifiable natural person (e.g., name and surname, address, e-mail address, MULTISPORT card number and data related to its usage, IP address of visitors to our websites). MultiSport processes personal data for various purposes. The legal basis for the processing of personal data, the processing time and the retention of personal data may vary depending on the purpose of the transactions.
What is personal data processing?
Processing is any operation or set of operations with personal data (e.g., collection, storage, use, analysis, transfer, deletion). Our intention is to maintain transparency as regards the legal basis and the method of the personal data processing. In accordance with our policies, we collect and process personal data only when it is necessary for specific purposes and for the required time, and we ask you to provide us with your personal data only in the necessary cases.
Who is the controller of your personal data and what does it mean for you?
The Company itself determines the purposes and means of your personal data processing, and therefore it is the controller of your personal data in the relationship with you. So, we decide what type of your personal data will be processed, what means will be used and why do we process your personal data (for what purposes).
Within the extent of our processing, we are therefore responsible for the legality of your personal data processing and you may contact us regarding the exercise of your rights in this area.
How is your personal data processed?
All personal data is processed by the Company in an automated or manual manner. Automated processing takes place in our information systems, or in the information systems of our processors, i.e. third parties, which we have entrusted with specific processing operations.
The Company has taken steps to ensure that only our employees and processors with whom we have concluded a written agreement on the processing of personal data have access to your personal data. These persons are bound by the obligation of confidentiality in relation to all personal data they have come into contact with when performing their activities.
Based on your personal data, is automated decision taken or profiling made in a way that affects your rights?
There is no automated decision making in the Company, i.e. no decision-making is based solely on automated processing (including profiling) that would have legal effects for you, or otherwise have a significant impact on you.
What does security of personal data mean for us?
The Company approaches security of the data it retains, very conscientiously and seriously. To that end, we have put in place the appropriate organizational and technical procedures, and we train our staff to protect privacy, confidentiality and security of personal data. In addition, we conduct regular inspections of established security procedures as to their sufficiency in relation to the nature and extent of personal data we process.
Whom do we share your personal data with?
The Company may share your personal data with third parties as recipients or may transfer them to such third parties if any of the legal bases under Directive is given for such disclosure (transfer). These recipients also include processors who carry out processing operations with your personal data on behalf of the Company.
Specifically, our company may share your personal data with the following recipients (the recipients of the following categories):
- Our partners who are operators of sports and relax facilities listed on www.multisport.cz and whose services are used on the basis of the MULTISPORT card. Partners especially verify your identity in their centres according to the information printed on the MULTISPORT card and through our facilities (or written forms) they record the data related to the use of your MULTISPORT card. We use these data primarily for billing purposes.
- Our clients who are your employers (or the employers of a person who, in agreement with you, has joined you in the MultiSport program). We share data with our clients about who of their specific employees and potentially other persons are supposed to be members of the MULTISPORT Program. We do not share with our clients the details about the use of your MULTISPORT card.
- External consultants which are companies providing us with legal, consulting, auditing and other similar services.
- External suppliers who, based on our mandate, carry out processing operations with your personal data. Specifically, these are companies that provide accounting, debt management, marketing and IT services. Furthermore, companies that print MULTISPORT cards, providers of other services available under the MultiSport Program, entities providing electronic payment services, companies providing user support services and promoting our marketing activities.
- State administration bodies and other public authorities with whom we may share your personal data under certain circumstances stipulated by the legal regulations (e.g. tax offices, police).
As we act as one group, your personal data may be transferred to the following companies:
Direct Business Partners of the Company:
- Benefit Systems Slovakia s.r.o., Prievozská 14, 821 09 Bratislava, SLOVAKIA
- Benefit Systems International Spółka Akcyjna , 00-844 Warsaw, Plac Europejski 2, POLAND
- Benefit Systems S.A. spolka akcyjna, 00-844 Warszaw, Plac Europejski 2, POLAND
Pre Approved Sub-Processors of the Company:
- BMS sp. z o.o., Al. Słowiańska 10B, 01-695 Warsaw, POLAND
- Primaris Sp. z o.o. Sp. k., ul. Bukowińska 22B, 02-703 Warsaw, POLAND
- Betacom S.A., ul. Połczyńska 31 A, 01-377 Warsaw, POLAND
- Microsoft Ireland Operations, Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 D18 P521, IRELAND
- Sii Sp. z o.o., Al. Niepodległości 69, 02-626 Warsaw, POLAND
Generally the Company does not transfer personal data to the Third countries ( that is outside European Union and European Economic Area – EFA), however, some entities we work with, have their registered offices in the third countries. In such case, we transfer data under the conditions set by the Directive, where the Commission have decided that the third country ensures an adequate level of protection, or when providing appropriate safeguards, e.g. by using standard contractual clauses approved by the Commission. Such companies are:
- Formstack, LLC, 11671 Lantern Rd., Ste. 300, Fishers, Indiana 46038, United states (herreinafter reffered to as „Formstack“),
- Twilio Inc., 375 Beale Street, Suite 300, San Francisco, California 94105, United states (herreinafter reffered to as „Twilio“),
- The Rocket Science Group LLC d/b/a MailChimp, Ponce City Market, 675 Ponce De Leon Ave NE E178, Atlanta, GA 30308, United states.
2. SPECIFIC INFORMATION ON PROCESSED PERSONAL DATA FOR CLIENTS, PARTNERS AND OTHER COOPERATING PERSONS
The Company hereby informs you as clients, partners and other cooperating persons about the processing of your personal data by us as a controller.
In Privacy Policy, we further work with the following terms:
- “MultiSport Program“ means a summary of products and services provided by third parties – Partners that MultiSport enables card users to use for the duration of a contract with the Client. The current list of products and services included in the MultiSport program is published on the website www.multisport.cz.
- “Card“ means a MULTISPORT card issued by MultiSport company authorizing users to use MultiSport products and services.
- “Client“ means a company that provides its employees with benefits in the form of using products and services within the MultiSport Program via Cards.
- “Partner“ means a person operating sports and relax facilities that cooperate with MultiSport and provides the said facilities for the agreed scope of services or enables Card users to use these services.
How have we obtained your personal data?
We have obtained your personal data through various communication channels, depending on the type of cooperation with our MultiSport company. If you have not provided us with your personal data directly, we have received it in one of the following ways:
- From the Partner, the Client, and other cooperating persons for whom you are active (i.e. you are a statutory body, employee or a different representative);
- From the websites of the Partner, the Client and other cooperating persons for whom you are active and from other publicly available sources (e.g. the Commercial Register, ARES application).
What personal data do we process? What is the purpose and legal basis of such processing and the period of retention of personal data?
The following table lists the personal data we process, together with the purpose and legal basis of such processing. We also provide information on how long personal data is retained.
| Categories of personal data | Personal data | Purpose of processing | Legal basis of processing (in relation to the particular purpose) | Retention period |
|---|---|---|---|---|
| – Identification details – Contact details – Business data | – Name and surname – Date of birth – Address of the registered office – Position with the Partner, the Client or other cooperating persons or relationship with these persons – Telephone contact – E-mail address – Information on existing business cooperation and communication | – Contacting and negotiating a contract – Conclusion and performance of the contract and related communication – Execution of billing and invoicing under the contract | – Processing is necessary for the conclusion and performance of the contract | – During the negotiation of the contract and for the duration of the contract |
| – Recording and recovery of possible claims – Keeping of concluded contracts and related documentation and communication in electronic and physical forms | – Processing is necessary for the purposes of our legitimate interest in the recovery of claims and the defence of our rights | – From the termination of the contract for the duration of the applicable limitation period and then for one year | ||
| – Processing of personal data in accounting and tax documents – Keeping accounting and tax documents in electronic and physical forms | – Processing is necessary for the purposes of our legitimate interest in conducting direct marketing | – For the period provided for by the relevant legislation | ||
| – Direct marketing, which consists of promoting and offering new products or services of our company – Sending information about new services and products – Improving service quality by conducting user satisfaction surveys through your chosen channel | – Processing is necessary for the purposes of our legitimate interest in conducting direct marketing | – For the duration of the contract and for a period of three years after the termination of the contract | ||
| – Management of identification and contact details in the database for the purpose of contacting a potential Partner, the Client or other third parties in order to establish co-operation – Management of identification and contact details in the database for the purpose of contacting a potential Partner, Client or other third party for the purpose of resuming cooperation after termination of the contract | – Processing based on consent (including, for example, providing contact details by e-mail, handing over a business card with contact details) | – For the period for which consent was given, otherwise for a period of three years or until the consent was withdrawn | ||
| – Processing is necessary for the purposes of our legitimate interest in maintaining the obtained basic identification and contact information | – For the period of three years from the conclusion of the contract – For the period of three years after termination of the contract |
3. SPECIFIC INFORMATION FOR JOB APPLICANTS ON PERSONAL DATA PROCESSING
MultiSport hereby informs you as a person applying for a job in our company about the processing of your personal data by us as a controller.
How have we obtained your personal data?
We have obtained your personal data through various communication channels, depending on the type of contact with our company. If you have not provided us with your personal data directly (for example, by sending a CV, filling in the form on our website), we have received it through the personnel agency to which you provided your personal data.
What personal data do we process? What is the purpose and legal basis of such processing and the period of retention of personal data?
The table below provides an overview of the personal data we process, together with the purpose and legal basis of such processing. We also provide information on how long personal data is retained.
| Categories of personal data | Personal data | Purpose of processing | Legal basis of processing (in relation to the particular purpose) | Retention period |
|---|---|---|---|---|
| – Identification details – Contact details | – Name and surname – Date of birth – Address of residence – E-mail address – Telephone contact | – Contacting you to address you with a job offer and participation in a job interview – Informing you about the outcome of the job interview – Negotiations on the conclusion of an employment contract or other similar contract | – Processing is necessary for the conclusion and performance of the contract | – During the negotiations on the conclusion of the contract |
| – Processing based on consent (including, for example, the provision of contact details within CV) | – For the period for which consent was granted, otherwise three years or until the consent was withdrawn | |||
| – Keeping basic identification and contact details in the database of rejected job applicants in order to avoid repeating the recruitment procedure – Maintaining basic identification and contact details in the database of rejected applicants in order to address them in the future | – Processing is necessary for the purposes of our legitimate interest in ensuring the efficiency of the recruitment procedure | – Three years from the receipt of the data | ||
| – Processing based on consent given by an unsuccessful job applicant to be able to address him/her in future | – For the period for which consent was granted, otherwise for three years or until the consent was withdrawn | |||
| – Data about the applicant listed in the CV or other document provided to our company – Data about the applicant communicated by the applicant during a job interview or by other means | – Achieved education – Work experience – Further information about the applicant’s qualification | – Assessment of whether the company has recruited job applicant for the employment or similar relationship | – Processing is necessary for the conclusion and performance of the contract | – During the negotiation of the contract |
| – Data regarding evaluation of the applicant prepared by us | – Basic information on assessing the suitability of an applicant for a given job position | – Maintaining basic information on the outcome of the recruitment procedure for negotiation on the conclusion and content of the employment contract | – Processing is necessary for the conclusion and performance of the contract | – During the negotiation of the contract |
| – Basic information on why the applicant was assessed as inappropriate for the job – Information on whether a company may be interested in further cooperation with a rejected job applicant | – Maintaining basic information on the reasons for the refusal of the applicant in the database of rejected applicants in order to avoid repeating the recruitment procedure | – Processing is necessary for the purposes of our legitimate interest in ensuring the efficiency of the recruitment procedure | – Three years from the receipt of the data | |
| – Maintaining basic identification and contact details in the database of the rejected applicants in order to be able to address them in future | – Processing based on consent given by an unsuccessful job applicant to be able to address him/her in future | – For the period for which consent was granted, otherwise for three years or until the consent was withdrawn |
4. SPECIFIC INFORMATION FOR MULTISPORT CARD USERS ON PERSONAL DATA PROCESSING
MultiSport hereby informs you as a user of the MULTISPORT card about the processing of your personal data by us as a controller.
In the Privacy Policy, we also work with the following terms:
- “MultiSport Program“ a summary of products and services provided by third parties – Partners that MultiSport enables card users to use for the duration of a contract with the Client. The current list of products and services included in the MultiSport program is published on the website www.multisport.cz.
- “Client“ means a company that provides its employees with benefit in the form of receiving products and services within the MultiSport Program via Cards. The Client can also be a school that, based on the contract with MultiSport, mediates and hands over cards to its students.
- “Partner“ means a person operating sports and relax facilities that cooperate with MultiSport and provides the said facilities for the agreed scope of services (Partner facilities) or enables Card Users to use these services.
- “Partner Facilities“ means sports and relax facilities operated by a Partner whose services the User is entitled to use by means of the Card. The current list of Partner Facilities is published on the website www.multisport.cz.
- “Card“ means a MULTISPORT card issued by MultiSport company authorizing Card Users to use MultiSport products and services within the MultiSport Program, i.e. to use services in Partner Facilities.
- “List“ means the list of names of the Users delivered to the MultiSport by the Client.
- “User“ means an Employee, Accompanying Person, Child or s Student using the Card who are authorized to use MultiSport products and services.
- “Employee“ means a natural person performing works for the Client on the basis of employment relationship or an agreement on work done outside the employment relationship or under another similar contract, in particular a contract for the provision of services, and Employee Card“ means the MULTISPORT Card issued to the Employee.“
- “Accompanying Person“ means a close person of an Employee within the meaning of the definition contained in Act No. 40/1964 Coll., the Civil Code, listed on the List, and a partner of the Employee included in the list is also considered the Accompanying Person, and “Card of the Accompanying Person“ means a MULTISPORT Card issued to the Accompanying Person.
- “Child“ means a child of the Employee of less than 15 years of age listed on the List; and a “Children’s card” means the MULTISPORT Card issued to the Child.
- “Student” means a natural person who is educated at a secondary school, higher vocational school or university, who is older than 15 years, has a card through his/her school, and “Student Card” means a MULTISPORT Card issued to the Student.
- „Test Card“ means the MULTISPORT Card issued either directly to the User as part of a MultiSport promotional event or to a potential Client for the purpose of its acquisition.
How have we obtained your personal data?
We have obtained your personal data through various communication channels, depending on the type of cooperation with our MultiSport company. We have received your personal data in one of the following ways:
- From the Client who has concluded a contract with us on the basis of which his employees are entitled to participate in the MultiSport Program through Cards or has expressed an interest in joining the program through Test Cards. If you are an Employee Card holder, your personal data has been provided to us by your employer who has agreed with you on your participation in the Multisport Program. If you are the Accompanying Person Card holder, your personal data has been given to us by the employer of the person who has agreed with you on your participation in the Multisport Program. If you hold a Children’s Card, your personal data has been given to us by your parent’s employer or other legal representative. If you are a Student, your personal data was given to us by the school whre you are a student.
- You have provided us with your personal data directly or it has been provided by a person who agreed with you on your participation in the MultiSport Program (in the case of the Accompanying Card) or your parent or other legal guardian (in the case of a Child Card) through the IT systems proposed (for example, Formstack) in connection with a contract concluded with us by the Client on the basis of which its employees are entitled to participate in the MultiSport Program or the Client has expressed an interest to test this program through Test Cards.
- You have provided us with your personal data directly upon agreement between you and us about your participation in the Multisport Program via the Test Card.
What personal data do we process? What is the purpose and legal basis of such processing and the period of retention of personal data?
The following table lists the personal data we process, together with the purpose and legal basis of such processing. We also provide information on how long personal data is retained.
| Categories of personal data | Personal data | Purpose of processing | Legal basis of processing (in relation to the particular purpose) | Retention period |
|---|---|---|---|---|
| – Identification details – Contact details – Data for indirect identification – Data related to the use of the Card | – Name and surname – Date of birth (for a Child) – Card number – Name of the Client (your Employer) – Frequency of use of the Card (Data and time of use), Visited Partner facilities, selected services | – Implementation of the MultiSport Program, the use of negotiated non-monetary sports benefits, issue of the Card and its lifecycle management – Financial statements and invoicing of services used by the Card User in Partner Facilities – Accounting and performance of a contract concluded with the Client – Need to verify the User’s identity in Partner Facilities – Maintaining an account in the online platform – Sending information to the User regarding the terms of use of the Card | – Processing is necessary for the purposes of our legitimate interests | – Throughout the duration of the contract (User’s membership in the MultiSport Program) and further for a period of 18 months after termination of the membership of User in the Program MultiSport |
| – Analysis and collection of statistical data to expand our services and improve availability of Partner Facilities – Implementation of direct marketing by offering new products or services by our company – Improvement of service quality by conducting user satisfaction surveys through your chosen communication channel; – The need to avoid fraud and misuse of the Card (especially with regard to its non-transferability) | – Processing is necessary for the purposes of our legitimate interests | – For the duration of the User’s membership in the Multisport Program | ||
| – Financial statements and invoicing of services used by the Card User in Partner Facilities | – Compliance with legal obligations imposed by tax and accounting regulations | – For the period and to the extent specified by applicable legal regulations | ||
| – Recording and recovery of possible claims – Recording of data associated with the use of Cards | – Processing is necessary for the purposes of our legitimate interest in the recovery of claims and the defence of our rights | – From termination of performance of the contract (User’s membership in the MultiSport Program) for the duration of the respective limitation period and for one year | ||
| – Identification details – Contact details | – Name and surname – Card number – Name of the Client (your employer) – E-mail address – Telephone contact | – Organization of competitions and promotional campaigns you can take part in – Information about the events we organise, offer of other services, reminding you of important information that affects the provision of our services (newsletters) – Provision of services related to the use of the MultiSport Program (including customer support, notifications, and complaints) | – Processing based on your consent for marketing purposes | – For the period for which consent was granted, otherwise for three years or until the consent was withdrawn |
5. SPECIFIC INFORMATION FOR VISITORS OF OUR WEB SITES ON PERSONAL DATA PROCESSING
The Company hereby informs you as visitors of our websites at www.multisport.cz about processing of your personal data performed by us as a controller.
How do we collect your personal data?
We collect your personal data through our websites (e.g. through tracking pixels) and cookies stored in your devices (especially computers and mobile phones). Company´s cookies are subject to the privacy policy available on our websites at www.multisport.cz/cookie-policy.
What personal data do we process? What is the purpose and legal basis of such processing and the period of retention of personal data?
The following table lists the personal data we process, together with the purpose and legal basis of such processing. We also provide information on how long personal data is retained.
| Categories of personal data | Personal data | Purpose of processing | Legal basis of processing (in relation to the particular purpose) | Retention period |
|---|---|---|---|---|
| – Information about visits to our websites | – Visitor’s IP address of the device – Visitor’s mobile devices IDs – Personal data contained in cookies stored in end-user devices (visitors) intended to use our website | – Obtaining information about visitors to our websites to improve and optimize and customize content by user preferences – Obtaining information about visitors to our websites to improve our services – Records of visits to our websites for statistical and analytical purposes – Marketing and promotion of our services | – Processing is necessary for the purposes of our legitimate interest in achieving the stated purposes | – Up to one year from the date of receipt of the data |
| – Processing based on permission given by a visitor to the site (if required) | – For the period for which consent was granted, otherwise for three years or until the consent was withdrawn |
In which cases do we transfer personal data to third countries?
The Company transfers personal data within processing of personal data for the purpose:
- communication with Users and potential Users,
if you contact us through the contact forms on our website, to the USA, as we use the services of the company Formstack with the registered office in the USA.
The Company has profiles on some social networks; when processing personal data through its profiles, the Company has only typical administrator rights. When using social networks, personal data are also processed by the providers of these social networks (e.g. Facebook, Instagram), whereas, the Company generally has no control over such processing, further providing, transfer to third countries (provided by these providers of social networks) and is not responsible for it. We recommend that you become familiar with the privacy policy of these providers of social networks.
More detailed information on processing of personal data by these providers of social networks and other possibilities of exercising your rights (right to revoke the consent, right to object), please find in privacy policies of relevant providers of social networks:
- Facebook: https://www.facebook.com/privacy/explanation
- Instagram: https://help.instagram.com/519522125107875
- Youtube: https://policies.google.com/privacy?hl=cs
- LinkedIn: https://privacy.linkedin.com/
or on websites replacing the above stated websites in the future.
The Company is responsible for the processing of your personal data if it has the status of joint controller (social network – statistical purpose – Facebook) or as controller using the services of the processor.
1.
Purpose of processing: social media profiles managing including communication and discussion with users (“Fanpages” on Facebook, Instagram, youtube and other social media sites) – purpose is promotion and offer of the Company’s services on social media sites, communication with users, promotion of contests and accompanying activities through the social media sites, providing information to the public.
Legal basis of processing: legitimate interest (Article 6, par. 1, letter f) of Directive). The legitimate interest is creation of the Company’s profile on social media sites; promotion and presentation of services provided by the Company on social media sites, communication with users, organization of contests and accompanying activities through the social media sites, providing information to the public.
Data subject: visitor of Company’s profile on social media site (user of relevant social media site)
Retention period: Retention period depends on the specific case, e.g. the nature of the data, the reason why they are collected and processed, the relevant legislation or the operational storage needs. Data is stored: a) for the period of operation of the Company’s profile on relevant social media site, or b) until they are no longer needed to provide services or product of operator of the relevant social media network, or c) until you delete your profile (account); whichever comes first.
Special retention period for Youtube please see: https://policies.google. com/technologies/rete ntion?hl=sk- othwerwise the Company will remove as soon as you request it.
Special retention period for Instagram – until they are no longer needed to provide services or products of Facebook, until you delete your profile (account); whichever comes first – https://help.instagram. com/519522125107875
Recipients: subject, to which the controller has the obligation to provide data according to relevant legislation, processor providing Company’s social media networks administration.
In data file custom audiences” and “measurement and analytics” services, the operator of Facebook has the status of processor towards the Company (in this case the following legal guarantees shall apply on personal data processing: https://www.facebook.com/ legal/terms/businesstools, https://www.facebook.com/legal/terms/dataprocessing)
2.
Purpose of processing: LinkedIn profile managing including communication and discussion with users – the purpose is promotion and offer of the Company’s services on social media sites, communication with users, promotion of contests and accompanying activities through LinkedIn, providing information to the public
Legal basis of processing: legitimate interest (Article 6, par. 1, letter f) of Directive). The legitimate interest is the creation of a profile of the Company on LinkedIn; promotion and presentation of services provided by the Company on LinkedIn, communication with users, organization of contests and accompanying activities through LinkedIn, providing information to the public
Data subject: visitor of Company’s profile on social media site (LinkedIn user)
Retention period: Retention period depends on the specific case, e.g. the nature of the data, the reason why they are collected and processed, the relevant legislation or the operational storage needs. Data is stored: a) for the period of operation of the Company’s profile on LinkedIn, or b) until they are no longer needed to provide services or products of the operator of LinkedIn, or c) until you delete your profile (account) ; whichever comes first.
Special retention period for LinkedIn please see: https://www.linkedin.com/legal/privacy-policy
Recipients: subject, to which the controller has the obligation to provide data according to relevant legislation, processor providing Company’s profile on LinkedIn administration
3.
Purpose of processing: Social media sites – statistical purposes (joint controllers with the company Facebook)
Legal basis of processing: legitimate interest (Article 6, par. 1, letter f) of Directive), which is obtaining of personal data on the basis of legal basis of the original purpose and their further processing for statistical purposes for using Facebook network according to Article 89 of the Directive. The legitimate interest is obtaining, that is the processing of multiple data, mostly demographic data of the target group such as data relating to age, gender, marital status, occupation, lifestyle and interests of visitors of fanpage. The Company has set the parameters also according to the target group as well as the goals of managing or supporting its activities, which has an impact on the personal data processing for the purpose of compiling the statistics obtained from the site visits. In the case of Facebook, the Company may, using the filters provided by Facebook, define the criteria on the basis of which these statistics are to be compiled, as well as the categories of persons whose data will be used by Facebook. The Company, as the owner and administrator of the fanpage on Facebook, therefore contributes to the processing of personal data of visitors. All this information allows the Company e.g. find out the profile of visitors who positively rate the fanpage, in order to offer more relevant content and develop features that visitors might be more interested in.
Data subject: visitor of Company’s profile on social media site (user of relevant social media site)
Retention period: Retention period depends on the specific case, e.g. the nature of the data, the reason why they are collected and processed, the relevant legislation or the operational storage needs. Data is stored: a) for the period of operation of the Company’s profile on relevant social media site, or b) until they are no longer needed to provide services or product of operator of the relevant social media network, or c) until you delete your profile (account); whichever comes first.
Recipients: subject, to which the controller has the obligation to provide data according to relevant legislation, processor providing Company’s social media networks administration
6. COMMON INFORMATION ON YOUR RIGHTS IN RELATION TO PERSONAL DATA PROCESSING
What rights do you have in relation to your personal data we process?
The processing of your personal data is governed by the following rights under the applicable legal regulations (especially Directive) that you may exercise under the determined terms and conditions at any time by contacting us in any of the ways listed in Part 1 (General Information) of this Privacy Policy. The specific conditions under which the following rights may be exercised are further set out in Directive.
We will respond to your requests for the exercise of the rights listed below within the statutory time limits.
The right to clear, transparent and comprehensible information on how your personal data is used and what your rights are
Obligations corresponding to your rights are performed through this Privacy Policy, or through other information and communication channels.
Right to access the personal data
You have the right to access your personal data that we retain as a data controller.
You have the right to ask our Company to inform you whether it processes your personal data. If our Company processes your personal data, you have the right to obtain the following information about its processing in particular: the categories of processed personal data, the purpose of the processing, the period for which the personal data will be retained, the recipients or the categories of recipients to whom the personal data will be made available.
Upon your request, we will provide you with a copy of the processed personal data.
The right to request correction of the personal data
You have the right to request the correction and completion of your personal data if our Company processes incorrect or incomplete personal data about you.
You can update the personal data you have provided us at any time. Depending on the purpose of the processing, the changes may be made in accordance with the terms of the services you use or the method outlined above.
If we receive a notification from you that some of your personal data we process is no longer up to date, we will correct your personal data based on your information, provided that the change can be made. Data update can take up to 48 hours, which is connected with the technical conditions of our systems.
Right to withdraw consent to the processing of personal data
If your personal data is processed upon your consent, you have the right to withdraw this consent at any time. If you want to withdraw your consent to the processing of your personal data, simply contact us in one of the ways listed in the Privacy Policy above.
To unsubscribe from the newsletter, click on the unsubscribe link in the e-mail message we sent to you. Withdrawal of consent is without prejudice to the lawfulness of processing of your personal data prior to such withdrawal.
Right to object to the processing of personal data. In which cases you may object to the processing of your personal data?
You have the right to object to the processing of your personal data, if:
- Your personal data is processed on the basis of legitimate interest and you object to such processing for reasons related to your particular situation or
- Your personal data is processed for the purposes of direct marketing (e.g. when sending business messages).
Right to limit processing
You have the right to request from our Company that we restrict the processing of your personal data in the following instances:
- Processed personal data is not accurate;
- Processing is unlawful;
- Processed personal data is not needed for the purposes for which they were collected or otherwise processed;
- You object to the processing.
In this case, we will no longer process your personal data or restrict our processing until we are able to demonstrate reasonable grounds for processing or the necessity of processing to determine, exercise or defend our rights.
Right to data portability
If our Company processes your personal data under your consent or for the purpose of performing the contract, and if the processing is automated you are entitled to obtain our personal data in a structured, commonly used and machine-readable format. You may also transfer your personal data to a different data controller or request that we transfer it to a different data controller. However, we can only do so if the transfer of data is technically feasible and the other controller agrees to accept it.
Right to deletion of personal data
We will delete your personal data upon request if:
- Personal data are no longer needed for the purposes for which they were collected or otherwise processed;
- You withdraw your consent under which we process personal data and there is no other legal reason for processing;
- You make a legitimate objection to the processing based on a legitimate interest of our Company;
- Personal data was processed illegally or
- Personal data must be deleted according to the legal regulations.
Right to file a complaint with the Office for Personal Data Protection
If you believe that during the personal data processing there has been a breach of the obligations set by the legislation on the protection of personal data (in particular Directive and Data Protection Act) you have the right to file a complaint with the Office for Personal Data Protection or a different competent supervisory authority of a member state of the European Union that is responsible for supervising of adherence to the obligations laid down by the Directive (in particular the supervisory authority in the member state of your residence, the location of employment or the place of the alleged violation).
The authority performing supervision of the personal data processing carried out by the Company is the Office for Personal Data Protection with the registered office Pplk. Sochora 727/27, 170 00 Prague 7, www.uoou.cz.
7. AMENDMENTS TO THIS PRIVACY POLICY
We periodically review and update this Privacy Policy in connection with amendments to the applicable legal regulations, changes in the scope of our processing of personal data, and our efforts to improve the level of security of your personal data and the quality of our services.
The latest update of this document was on 19 October 2022.
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Card Usage Terms
MultiSport Silver Card
Employee benefit
One free entry to the network of partner facilities in the Czech Republic and Slovakia every day at mapa.multisport.cz
In addition to the standard entry – 2 daily bike-sharing, 2 annual InBody body composition measurements
Option for up to 4 companion cards
Access to my.multisport.cz
Complete Terms
1. Basic Terminology
1.1. MultiSport Silver Card: a non-transferable identifier linked to a specific individual in the form of an employee or accompanying person (hereinafter referred to as the “Card”). The card can be plastic or virtual. The virtual MultiSport Card is valid only when presented in the official My MultiSport application.
1.2. Card User: a physical person using the Card authorized to use the services of the Partner specified in the agreement concluded between the Partner and MultiSport Benefit Ltd. If the term “User” is used in the conditions, it refers to the Employee and/or Accompanying person (hereinafter referred to as the “User”).
1.3. Employer: an entity, that based on an agreement with MultiSport Benefit Ltd., enables its employees and their family members / accompanying people and children to use the MultiSport Program.
1.4. Partner: a company providing sports and relaxation services.
1.5. Partner Network: Partners, who accept the Card. The current list of Partners accepting the Card is available at https://mapa.multisport.cz.
1.6. Partner Facility: spaces in which the Partner provides MultiSport Card Users with sports and relaxation services.
1.7. Card Provider: MultiSport Benefit s.r.o company
2. Conditions of Card Usage
2.1 MultiSport Card
2.1.1 The Card can only be obtained through the Employer via the company MultiSport Benefit Ltd.
2.1.2 The dates and method of Card orders are governed by contractual agreements between the Employer and MultiSport Benefit Ltd.
2.1.3 The Card is issued in the name of the individual is non-transferable and must not be made accessible to other individuals.
2.1.4 Any changes to the appearance of the Card are prohibited.
2.1.5 Loss, destruction or theft of the Card must be reported immediately to the person responsible for contact with the Card Provider at the User’s company (most often in the personnel/HR department). If a Card that was previously reported lost is found, it must be sent to the Card Provider or handed over to the person responsible for contact with the Card Provider at the User’s company.
2.1.6 The Card is the property of the Card Provider, who has the right to request the return of the Card if the User violates the conditions of Card usage (hereinafter referred to as “conditions”). The Provider also reserves the right to refuse the issuance of the Card to such a User in the future. Information about the violation of the conditions will be sent to the Employer.
2.1.7 When ordering the Card, the User declares that they have familiarized themselves with the current conditions and unconditionally accepts them.
2.1.8 The User has the option to request the issuance of one companion card for a close person over 15 years old and up to three children’s cards for children up to 15 years old. By canceling the employee card, the User loses the right to companion and children’s cards. The same rule applies to the issuance of cards, where without an employee card, companion cards cannot be issued.
2.2 Card Usage
2.2.1. The card can be used every day for one free entry to the Partner Network. On the same day, the User can use 2 rides on a mechanical bike within Bike-sharing with Rekola and nextbike services. At the same time, the User can use the InBody device measurement, to which they are entitled once per calendar half-year (from 01/01 to 30/06 and from 01/07 to 31/12), i.e., 2 times a year. On the day when the User uses InBody at the Partner, he / she is also entitled to one more entry to the same or another Partner’s facility within the Partner Network.
2.2.2. Only Partners who have the note “additional payment required” in the details of the Partner’s Facility on the website will be charged an additional fee – mapa.multisport.cz.
2.2.3. The card can be used for one-time entries to Partner facilities. However, the card can not be used for courses organized by Partners. It can not be used to pay for other activities, except for the Partners mentioned in section 2.2.2, conditions. The card can only be used for activities listed on the Partner Object’s website – mapa.multisport.cz.
2.2.4. The card can not be used to purchase goods or services offered within the Partner Object (e.g., cosmetic services, tanning beds, massages, manicures, pedicures, protein drinks, bars, etc.).
2.2.5. Before using services with the plastic MultiSport Card at the Partner Object, the user is required to present the card and identification at the reception and confirm their visit with a signature (if required). The card is valid only upon presenting a personal document with a name and photograph (ID card, driver’s license, company ID, etc.). Before using services with the virtual MultiSport Card at the Partner Object, the User must, in case of an unverified photo in the My MultiSport app, present an identification document with a name and photograph (ID card, driver’s license, company ID, etc.) and confirm their visit with a signature (if required). In case of a verified photo, the user is only verified by the approved photo in the My MultiSport app. Scans of the card’s barcode in a mobile app or on a mobile phone or copied cards are not considered valid.
2.2.6. The user is required to sign legibly on the visit forms located at the Partner’s facility reception (if required).
2.2.7. In case of renting a tennis court for 2 to 4 people, where at least 2 people own the card, the court is free for 1 hour (60 minutes). If only one person owns the card, the other persons pay the remainder, i.e., ½ of the court directly to the partner according to their price list. In the case of renting a beach volleyball court, one card equals ¼ of the court price per hour. If there are fewer than four cards in the group, the remaining persons pay the Partner directly according to their price list. In the case of renting a bowling lane, one card equals ¼ of the lane price per hour.
2.2.8. The user is obliged to adhere to the regulations of the partner’s facility in which they are located. The regulations of the partner’s facility always take precedence over these conditions.
2.2.9. Services can be used during the operating hours of the partner’s facility (unless other restrictions are specified on the partner Object’s website details).
2.2.10. For the satisfaction of users, we recommend prior telephone contact with the partner for the purpose of reserving available slots (e.g., for group classes or InBody) and specifying the options and conditions for using the services.
2.2.11. All information related to the availability of services can be obtained from the hotline number +420 220 188 700.
2.2.12. The Cardholder is entitled to use services within the my.multisport.cz platform.
2.3 Fraud Prevention Measures
2.3.1. The provider of the card’s employee (controller) or an authorized employee of the partner are entitled to verify the user’s identity by inspecting their personal document and to confiscate a card being used in violation of its purpose and these conditions.
2.3.2. Trading or any form of distribution of cards without the consent of the card Provider is prohibited.
2.3.3. It is prohibited to use the card outside of the time period for which it was issued.
3. Final Provisions
3.1. The card provider reserves the right to make any changes to the current conditions.
3.2. The user may suspend the validity of the card indefinitely, only for serious health reasons. The request to suspend the user’s card must be reported to the card provider by the relevant employee of the personnel department of the employer no later than the last day of the calendar month. The card’s validity is then suspended from the 1st day of the following calendar month.
3.3. The user may cancel the card at any time by requesting it through the HR department of the employer, no later than the order deadline for the following month. Once the user exits the MultiSport program, they can rejoin it and reorder the card no earlier than 6 months from the date of card cancellation.
3.4. For all information related to ordering services or the availability of services, please contact your personnel department. More information can be obtained from the hotline number +420 220 188 700.
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Help Your Team Feel Better
Regular Rest is Important for a Good Work Performance. Simplify your Team’s Access to Movement and Relaxation. With MultiSport, they will Aways Have a Quality Leisure Time at their Fingertips.
What Do You Get
with MultiSport
Flexibility
Have an offer tailored to you without commitments and with financing according to your needs.
A Partner, Who Is Here for You
It doesn’t end with a signature. We take care of you throughout the whole cooperation – from organizing Health Days to supplying discounts.
Satisfied Team
Offer your people a benefit that will recharge their batteries and help them perform better at work.
How will You Please your Colleagues
Movement
and Relaxation
Ice skating in the winter and in the Summer, perhaps paddleboarding. MultiSport Card is a friend (not only) for the rainy days. You will find more than 260 types of activities for every weather or season within our offer.
One Entry Every
Day
Every day you can visit one of more than 2,700 facilities in the Czech Republic and Slovakia and twice a day you can ride on the Rekola Bike-sharing or Nextbike. Once every 6 months, you can use the InBody measuring machine and get more information about your health.
Access to
My MultiSport
Online workouts, interesting events and discount offers in the area of health, relaxation and sports are waiting for all the cardholders on My MultiSport platform. You can handle registration in just a few clicks.
Activities
for Everyone
Thanks to companion cards, you can move and relax with your loved ones. With your own MultiSport Card, you can also order a companion card for one adult and up to 3 children.
More Team Experiences
Let us prepare special events for you, where your team members can get their heads straight. We are happy to tailor-make team-building activities for you or organize popular health days.
Contact Us
+420 220 188 700
info@multisport.cz
Have You Not Found an Answer
to What You Are Interested In?
Read Frequently Asked Questions
Have you ever wondered what you can actually do with a MultiSport Card? Everyone of course knows that with this card you can visit gyms, wellness centers, saunas and a whole range of other sports and relaxation facilities. But did you know that thanks to it you can visit castles and chateaus or gain access to some interesting discounts? Find out all you can do with the MultiSport Card.
MultiSport Card has always been a bit magical, but this Summer it will allow you to time travel. You can set off to a whole range of Czech and Moravian castles and chateaus and, for example, during a family trip, gather lots of experiences and also plenty of healthy movement in the fresh air with the MultiSport Card just like last year. Choose on our activity map which monument you want to visit first.
What will MultiSport Card bring you this year as a bonus?
Many people keep an eye on their caloric intake on their health journey. Whether you’re trying to lose weight, gain weight or just want to have an overview of what you managed to eat all day, a 30% discount on the Caloric Table app, which you can find on My MultiSport platform, can be useful for you.
We have already met with the NUTREND company several times. That’s why we are happy to offer you a 20% discount on products and a 25% discount on a stay package at the NUTREND WORLD. Not only bodybuilders will surely make use of high-quality protein powders, which you can find in the NUTREND offer, moreover, thanks to MultiSport with a 20% discount. And those, who would rather make use of vitamins, minerals and other dietary supplements, will surely find a wide range to choose from. Everything is available to pick-up on My MultiSport.
Trips to nature are an indispensable part of summer. However you don’t always find the right hotel with available capacity and enough privacy. But what if you brought your accommodation with you? Thanks to another reward on My MultiSport, you can rent a caravan from the Campiri company more advantageously and enjoy the summer on your own.
You can also travel by boat on your own. Thanks to the MultiSport Card, you are entitled to a 10% discount on renting a boat from the Samba company. Enjoy the summer on the water and set sail for great experiences!
But the ride doesn’t end there! For adrenaline lovers and beautiful views of nature, we have prepared a specialty this year. With your card, you can now head to selected bobsleigh tracks and experience a new adventure.
If workouts are more than just a form of relaxation for you and you would like to achieve specific results, it’s always better to work with a personal trainer. With the Fitify app, you can carry such a trainer with you everywhere. With the help of artificial intelligence and the latest technologies, it will design a tailor-made training plan for you based on your experience, abilities, and other specifics. So if you want to build muscle, lose fat or sculpt your figure, you can check out My MultiSport and take advantage of our exclusive discounts on an annual Fitify subscription.
If you haven’t taken advantage of the rewards we offer on My MultiSport in the long run yet, now might be the right time. This includes, for example, a 5% discount in the Aktin.cz e-shop on dietary supplements and other products related to workouts. You can take care of your mental health thanks to the premium membership in the VOS Health application provided by MultiSport Card.
And because fortune favors the prepared ones, you can more advantageously insure your home, car or other means of transport and even your health with the Pillow company.
Videos, Articles and Rewards on the My MultiSport Platform
In addition to rewards on My MultiSport, interesting articles are regularly added, which we prepare for you together with experts in the field of a healthy lifestyle. We have recently also launched a series of videos called “First Lessons” with Kuba from MultiSport, which aim to inform beginners about working out in an entertaining way. So if you are one of these users, don’t hesitate to check out our videos.
So let’s sum it up. So let’s sum it up. Still don’t believe that with MultiSport Card you can time travel? We hope you’ll enjoy this summer with us to the fullest!