Complete Terms

1. Basic Terminology

1.1. MultiSport Student Card: a non-transferable identifier that is linked to a specific person in the form of a student (“Card”). The Card can only be virtual and is only valid when presented in the official My MultiSport app.

1.2. Card User: a natural person who attends a school facility and who is systematically studying full-time at a secondary, higher vocational or higher education institution, is over 15 years old and under 26 years old, has a MultiSport Student Card and is entitled to use the Partner’s services specified in the contract concluded between the Partner and MultiSport Benefit, s.r.o. (hereinafter referred to as “User” or “Student”). The User may have only one student account, duplicate accounts via alias email addresses may be deactivated by the Card Provider.

1.3 Maximum monthly limit of entries: the number of entries that can be used via the Card within one calendar month (hereinafter referred to as the “Limit”).

1.4 Partner: a company providing sports and relaxation services.

1.5. Partner Network: Partners, who accept the Card. The current list of Partners accepting the Card is available at https://mapa.multisport.cz. 

1.6. Partner Facility: spaces in which the Partner provides MultiSport Card Users with sports and relaxation services. 

1.7. Card Provider: the company MultiSport Benefit s.r.o. The Card Provider is entitled to verify the User’s student status once every six months.

2. Terms of use of the Card

2.1 MultiSport card

2.1.1. The Card can only be obtained by the Student via a school email address with a domain allowed by the Card Provider. List of permitted school email addresses for the purpose of verifying the User’s student status here .

2.1.2. The Card can only be applied for via the my.multisport.cz portal.

2.1.3. If the Card is ordered by the 25th day of the month (inclusive), the Card is valid from the 1st day of the following month.

2.1.4. In case of an order after the 25th day of the month, the Card is valid only from the 1st day of the second following month.

2.1.5 Payments for the Card are made on the basis of the Payment Terms and Conditions published on student.multisport.cz. The validity of the Card for the following month is automatically extended if all payment conditions are met and after the automatic payment is successfully charged (usually on the 25th day of the month).

2.1.6. The card is issued in the name, is non-transferable and may not be made available to other persons.

2.1.7. No other connected products can be issued with the MultiSport Student card.

2.1.8. It is prohibited to make any changes to the appearance of the Card.

2.1.9. The User is obliged to immediately report the loss, destruction or theft of the Card to the Provider. In case of finding a Card that was previously reported as lost, the User is obliged to send the Cards to the Provider.

2.1.10. The Card is the property of the Card Provider, who has the right to request the return of the Card in the event that the User violates the terms and conditions of use of the Card (hereinafter referred to as “Terms and Conditions”). The Provider also reserves the right to refuse to issue the Card to such User in the future.

2.1.11. When ordering the Card, the User declares that he/she has read the existing terms and conditions and accepts them unconditionally.

2.2 Card Usage 

2.2.1. The card can be used within the Limit four times during one calendar month for free admission in the Facilities of Partners who expressly accept the MultiSport Student card.

2.2.2. Multiple entries can be used within one day up to the Limit. Within the same day, the User can use 2 rides on a mechanical bike within Bikesharing with Rekola and nextbike services (but max. 4 rides per calendar month).

2.2.3. Unused entries within one month shall not be transferred.

2.2.4. The card can be used for one-time entries to the Partner’s Facilities. However, the card cannot be used for courses organized by Partners. The card cannot be used to pay for other activities or for additional payment in cash. The card can only be used for activities listed on the website in the details of the Partner’s Facility.

2.2.5. The card cannot be used to pay for the purchase of goods or services offered within the Partner’s Facility (e.g. beauty services, solariums, massages, manicures, pedicures, protein drinks, bars, etc.).

2.2.6. Before using the services with the MultiSport virtual card in the Partner’s Facility, the User is obliged to present an identity document with name and photo (ID card, driving licence, company ID, etc.) and confirm the visit to the Partner’s Facility (if required) with his/her signature in case of an unverified photo in the My MultiSport application. In the case of a verified photo, the User shall only present an approved photo in the My MultiSport application.
A copy of the Card’s barcode taken on the mobile app or mobile phone or a copied Card is not considered a Card.

2.2.7 The User must sign legibly on the visit form located at the reception desk of the Partner’s facility (if required).

2.2.8. In case of renting a tennis court by 2 to 4 persons, where at least 2 persons have a Card, the court is free for 1 hour (60 minutes). If only one person has a Card, the other persons pay the rest, i.e. ½ of the court directly to the Partner according to the Partner’s price list. In case of renting a beach volleyball court, one Card is equal to ¼ of the price of the court/hour. If there are less than four Cards in the group, the rest is paid by the persons without Cards directly to the Partner according to its price list. In case of bowling alley rental, one Card is equal to ¼ of the price of the alley/hour. If the number of Cards in the group is less than four, the rest is paid by the non-Cardholders directly to the Partner according to the Partner’s price list.

2.2.9. The User is obliged to comply with the rules of the Partner’s Facility in which it is located. The rules of the Partner’s Object always take precedence over these conditions.

2.2.10. The Services can be used during the operating hours of the Partner’s Facility (unless there are other limitations specified on the website in the details of the Partner’s Facility).

2.2.11. In order to ensure the satisfaction of Users, we recommend prior telephone contact with the Partner in order to reserve available places (e.g. for group lessons) and to specify the possibilities and conditions of using the services.

2.2.12. All information related to the availability of services can be obtained by calling the hotline number +420 220 188 700.

2.2.13. The Card User is entitled to use services within the my.multisport.cz platform.

2.3 Fraud Prevention Measures

2.3.1. The provider of the card’s employee (controller) or an authorized employee of the partner are entitled to verify the user’s identity by inspecting their personal document and to confiscate a card being used in violation of its purpose and these conditions.

2.3.2. Trading or any form of distribution of cards without the consent of the card Provider is prohibited.

2.3.3. It is prohibited to use the card outside of the time period for which it was issued.

3. Final Provisions 

3.1. The card provider reserves the right to make any changes to the current conditions.

3.2. In case of cancellation of the Card before the 25th day of the month, the Card remains valid until the end of the prepaid period, i.e. until the end of the calendar month in which the cancellation took place. In the event of cancellation after the 25th day of the month, the Card shall remain valid until the end of the following calendar month.