Terms & Conditions
MultiSport Student Card
- The card can only be obtained through the participating school
- Access to the network of selected Prague sports and relaxation facilities – multisport.cz
- For students aged 15 and older
- Four entries during the month or even in one day
- 4 bike-sharing rides on top of the standard entries
- Ordering and access to other benefits through multisport.cz
- Further details at student.multisport.cz
Full Terms and Conditions
1. Basic terminology
1.1. MultiSport Student Card: a non-transferable identifier linked to a specific person, i.e. a Student (hereinafter referred to as the “Card”). The Card may be plastic or virtual. A virtual MultiSport Card is only valid when presented in the official My MultiSport application.
1.2. Card User: a natural person who attends a School and who is systematically educated at a secondary, higher vocational or higher education institution, is over 15 years of age, has a Card through his/her School and is entitled to use the Partner’s services specified in the contract concluded between the Partner and MultiSport Benefit, s.r.o. (hereinafter referred to as “User” or “Student”).
1.3. School: an entity that, on the basis of a contract with MultiSport Benefit s.r.o., arranges and delivers the Cards to its Students.
1.4. Maximum monthly limit of entries: the number of entries that can be used via the Card within one calendar month (hereinafter referred to as the “Limit”).
1.5. Partner: a company providing sports and relaxation services
1.6. Partner network: partners who accept the Card. The current list of Partners who accept the Card is available at https://mapa.multisport.cz.
1.7. Partner’s facility: the premises where the Partner provides sports and relaxation services to MultiSport Card Users.
1.8. Card provider: the company MultiSport Benefit s.r.o.
2.1 MultiSport card
2.1.1. The card can only be obtained as a Student through the School where he/she is registered as a student of any type of study through MultiSport Benefit, s.r.o.
2.1.2. The Card can only be applied for via my.multisport.cz portal.
2.1.3. If the Card is ordered by the 15th day of the month (inclusive), the Card is valid from the 1st day of the following month.
2.1.4. In case of an order after the 15th day of the month, the Card is valid only from the 1st day of the next following month.
2.1.5. Payments for the Card are made on the basis of the Payment Terms published at https://student.multisport.cz/. The Card validity for the following month is automatically extended if all payment conditions are met and after the successful debit of the automatic payment (usually charged on the 25th day of the month).
2.1.6. The card is issued in the name of its holder, is non-transferable and may not be made available to others.
2.1.7. No other linked products can be issued with the MultiSport Student card.
2.1.8. It is prohibited to make changes to the Card’s appearance.
2.1.9. The User must immediately report the Card’s loss, destruction or theft to the Provider. In case of finding a Card that was previously reported as lost, the User must send it to the Card Provider.
2.1.10. The Card is the property of the Card Provider, who has the right to request the Card’s return of if the User violates the terms and conditions of use of the Card (hereinafter referred to as the “Terms”). The Provider also reserves the right to refuse to issue the Card to such User in the future.
2.1.11. When ordering the Card, the User declares that he/she has read the current Terms and accepts them unconditionally.
2.2 Use of the Card
2.2.1. The card can be used within the Limit of four times during one calendar month for a free entry to the Partners’ Facilities that expressly accept the MultiSport Student card.
2.2.2. Multiple entries can be used within one day up to the Limit. Within the same day, the User can use 2 rides on a shared mechanical bike with Rekola and nextbike services (but max. 4 rides per calendar month).
2.2.3. Unused entries within one month shall not be carried over.
2.2.4. The card can be used for one-time entries to Partner Facilities. However, the card cannot be used for courses organized by Partners. The Card cannot be used to pay for other activities or additional payments in cash. The card can only be used for activities listed on the website in the details of the Partner’s Facility.
2.2.5. The card cannot be used to purchase goods or services offered within the Partner’s Facility (e.g. beauty services, solariums, massages, manicures, pedicures, protein drinks, bars, etc.).
2.2.6. Before using the services with the plastic MultiSport card in the Partner’s facility, the User must present the card and the ID at the reception desk and confirm the visit to the Partner’s facility (if required) with his/her signature. The Card is valid only upon presentation of a personal document with a name and a photo (ID card, driving licence, company ID, etc.). Before using the services with the MultiSport virtual card at the Partner’s facility, the User is obliged to present an identity document with name and photo (ID card, driving licence, company ID, etc.) and confirm the visit to the Partner’s facility (if required) with his/her signature in case of an unverified photo in the My MultiSport application. In the case of a verified photo, the User shall only present an approved picture in the My MultiSport application. A copy of the Card’s barcode scanned in the mobile application or mobile phone or a copied Card is not considered a Card.
2.2.7. The User must sign legibly on the visit form located at the reception of the Partner’s Facility (if required).
2.2.8. In the case of renting the tennis court by 2 to 4 persons, where at least 2 persons have a Card, the court is free for 1 hour (60 minutes). If only one person has a Card, the other persons pay the rest, i.e. ½ of the court, directly to the Partner according to their price list. In the case of renting a beach volleyball court, one Card is equal to ¼ of the price of the court/hour. If there are less than four Cards in the group, the rest is paid by the persons without Cards directly to the Partner according to its price list. In the case of bowling alley rental, one Card is equal to ¼ of the price of the alley/hour. If the number of Cards in the group is less than four, the rest is paid by the non-Cardholders directly to the Partner according to the Partner’s price list.
2.2.9. The User must comply with the rules of the Partner’s Facility in which he/she is located. The rules of the Partner’s Object always take precedence over these Terms.
2.2.10. The Services can be used during the Partner Facility’s operating hours (unless other limitations are listed on the website in the Partner Facility details).
2.2.11. To ensure the Users’ satisfaction, we recommend prior telephone contact with the Partner to reserve available places (e.g. group lessons) and specify the possibilities and conditions of using the services.
2.2.12. All information related to the availability of services can be obtained by calling the hotline at +420 220 188 700.
2.2.13. The Card User is entitled to use the services within the https://my.multisport.cz platform.
2.3 Anti-fraud measures
2.3.1. An employee of the Card Provider (Controller) or an authorized employee of the Partner is entitled to verify the User’s personal document to confirm his/her identity and to take away the Card used in violation of its purpose and these Terms.
2.3.2. Dealing with Cards or any form of Cards distribution without the Card Provider’s consent is prohibited.
2.3.3. It is prohibited to use the Card outside the period for which it was issued.
3. Final provisions
3.1. The Card Provider reserves the right to make any changes to the existing Terms.
3.2. The User may suspend the Card’s validity indefinitely, but only for serious health reasons via https://my.multisport.cz portal. In case of cancellation of the Card before the 15th day of the month, the Card remains valid until the end of the prepaid period, i.e. until the end of the calendar month in which the cancellation took place. In case of cancellation after the 15th day of the month, the Card remains valid until the end of the following calendar month. Once the user has withdrawn from the MultiSport Programme, he/she may return to the MultiSport Programme and re-order or reactivate the Card in 6 months at the earliest.