FAQ

When are invoices payable?

Our standard is 14 days after the date of issuing the invoice.

How much will it cost to work with you?

Accepting MultiSport cards is free for facilities, just as no entry fees apply when you join the programme. The model is based on reimbursement for entry for each specific MultiSport cardholder under special conditions. Many factors are involved, including the type of facility, number of visitors, location, etc. But we know that each partner is unique in its own way. So we are happy to put together an offer designed especially for you.

How do we handle a customer who shows a MultiSport card?

You use the bar code reader to scan the card. We provide and install the reader for you free of charge. All you need is a computer and internet connection. And don’t worry – the bar code reader will not have any access to your POS or other systems. The whole process takes place in a web browser. Advantages of our bar code reader:

  • Faster client clearance
  • Prepared materials for issuing invoices
  • Faster processing and payment of invoices

Do you require partners to sign a contract?

Yes. We need a printed and signed contract in order to start working together. But don’t worry, we won’t be burying you in paperwork. The rules for cooperation are very simple.

How can we become your partner?

First of all we are glad you are interested in working with us. We can’t wait to meet you in person. Visit our page for partners and drop us a line. We’ll be in contact as soon as possible.We are also expanding our network of partners based on requests from our corporate clients or MultiSport card users themselves, in which case we contact specific facilities.